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Dollar Shave Club Australia logo

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Account Settings

Can I skip a shipment?

Yup. If you don't need an upcoming shipment, you can change your ship date from your Account page

Help! I forgot my email.

No worries, we got you, Contact Us and we'll get you sorted.

How do I update my payment information?

You can update your payment information on your Account page.

How do I change my address?

You can update your shipping information from your Account page. If your order shipped to an old address, contact us and we’ll help you out.

How can I reactivate my account?

You can use your email address and password to log in and come back to the Club anytime! Once you're in, head to your Account Page and click "Rejoin the Club" for easy reactivation. If you forgot your email address or password, contact us here.

Help! I forgot my password.

No worries! Just click "Forgot Password?" on the login page and we'll send a password reset link to the email address on your account. Being prompted to enter your old password? Make sure you’re completely logged out by clicking the "Menu” tab on our

I can't log in to my account

Sorry about that. We've updated our Website. If your account was created before August 2023, please reset your password to activate your account on the new site.