Help Center

Looking for answers? You've come to the right place.

New Zealand shipping delays

Unfortunately, due to the current restrictions in New Zealand and the large increase in parcel volumes with Australia Post, we are experiencing some delays shipping from Melbourne. 

Australia Post has advised us that orders are taking between 5-12 business days to arrive, but further delays may be seen. Order time frames are constantly changing, so we'd recommend staying up to date through the Australia Post portal. 

We do apologise if these delays have caused you any inconvenience. Ensuring your order reaches you is our number one priority and we’ll be sure to keep you updated with any changes that occur. 

If you need any assistance managing your account, please don’t hesitate to reach out

 

Was this article helpful?
83 out of 87 found this helpful