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New Zealand shipping delays

We hope you and your family are doing well during this difficult time. Unfortunately, due to the current restrictions in New Zealand and the large increase in parcel volumes with Australia Post, we are experiencing some delays shipping from Sydney. 

Orders placed between the 1st of April - 24th of May have successfully shipped, however, we have been advised from Australia Post to allow an extra week or so for delivery. 

Orders after the 24th of May will also have a new delivery timeframe. Australia Post has advised us that orders are taking between 18-25 business days to arrive. For more information about the delays, check out the Australia Post update here - https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates

We do apologise if this delay has caused you any inconvenience. Ensuring your order reaches you is our number one priority and we assure you that these delays will subside. We’ll be sure to keep you updated with any changes that occur. 

If you need any assistance managing your account, please don’t hesitate to reach out. We’re here to help.

 

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